(1) We will carry out installation and commissioning guidance and technical maintenance for the sold products. Our company promises to provide five-year free warranty (product quality and manufacturing defects) and permanent repair after-sales for radiator products under the conditions of normal operation.Service, water supply and heating pipe products can be used for up to 50 years. During the product warranty period, the company is responsible for quality defects due to manufacturing. Unless otherwise specified in the contract, the company will receive the buyer’s notice 4After hours, the dealer rushed to the scene to solve the problem.

(2) The company has sufficient spare parts, which can provide users with 24-hour high-quality, rapid and timely after-sales service support, and will never lose the interests of users due to insufficient spare parts.

(3) During the warranty period, all costs (including product replacement, personnel transportation, etc.) incurred due to quality defects arising from manufacturing shall be borne by the unit; outside the warranty period, the best price will be provided to customers at the price specified in the contract.Service.

(4) The company guarantees the interests of customers, provides users with long-term technical support, and guarantees to provide users with spare parts at a price not higher than the contract product after the warranty period.

(5) The company has a hotline service telephone, so that users can get a timely response from the company when the product fails.We will provide the following specific after-sales service measures and methods for the technical problems raised by users and the problems they require to be solved.

Service Hotline: 400-085-1818; Service Fax: 0535-8666516

We will notify the customer of the service plan and action arrangement by telephone within 2 hours after the customer raises the question.We will do our best to provide users with comprehensive technical services, and hope that customers will give us valuable comments and suggestions.

After-sales service outside the warranty period

In order to protect the interests of users and guarantee the quality of products, the company still provides customers with technical services of the same quality during the warranty period after the product purchased by the user exceeds the warranty period.